Thomas R. Schrier
College of Business - WB 147  
Muncie, Indiana  47306  
Phone:  (765) 285-8238
Email:  trschrier@bsu.edu  

 
OBJECTIVE
To obtain a position which I am able to utilize my education, experience and leadership skills in order to benefit guests as well as employees and allow the company to become more profitable.  
 
EDUCATION  
Ball State University, Muncie, Indiana
Master of Business Administration  Expected Graduation: Aug, 2004
Previous Semester GPA:  3.33/4.00 Graduation Index:  3.40/4.00
 
Purdue University, West Lafayette, Indiana  
Bachelor in Restaurant, Hotel, Institutional and Tourism Mgt   Graduated: May, 1999  
Final Semester GPA:  3.56/4.00 Graduation Index:  2.81/4.00    
 
RELEVANT COURSES
 
Hospitality Law
Operations Management
Entrepreneurship Development
Human Resource Management
Hospitality Facility Management
Cost Controls in Food Service and Lodging
Meeting and Convention Sales and Services
Marketing in Food Service and Lodging Operations
Managerial Accounting and Financial Management in Hospitality Operations
Attended the Cedar Point Delivering Outstanding Guest Service Program
Attended the Wiley Hall Leadership Retreat  
 
PROFESSIONAL WORK EXPERIENCE  
Block Party Complex; Indianapolis, Indiana;

2002

Operations Manager (2002)
overseeing daily operations
interviewing and hiring staff
performing background checks
updating employee personnel files
scheduling staff
performing employee reviews
tracking employee time off requests
updating creating department policies
 
Fun Spot Amusement Park; Angola, Indiana;

2000-02

Park Manager (2001-2002)
interviewing and hiring park staff  
responsible for coordinating group picnics
insuring proper health and safety regulations
scheduling park staff
overseeing daily park operations
responsible for group sales receivables
revising departmental handbooks
payroll activities
Games Department  Supervisor (2000-2001)
monitoring departmental cash control operations
inventorying arcade and midway games prizes
repairing video games  
insuring proper display of stock  
 
Cedar Point; Sandusky, Ohio;

  Summers 1997-98

Ride Host (Summers 1997-1998)
operating various rides performing daily ride inspections
 
Old Indiana Family Fun Park; Thorntown, Indiana;

Summers 1993-96

Rides Department Supervisor (Summer 1996)
interviewing and hiring department staff
training staff
keeping employee performance records
scheduling staff
attending to guest complaints
repairing park sound systems
Team Leader (Summer 1995)
holding morning crew meetings
giving breaks
keeping records of breaks
insuring proper safety rules
other positions include Breaker (Summer 1994) and Ride Operator (Summer 1993)
 
ADDITIONAL WORK EXPERIENCE
Ball State Business Programs; Muncie, Indiana;

2003

Graduate Assistant (2003)
updating departmental websites
editing newsletters
updating various marketing materials
following up on information requests
 
Vestil Manufacturing; Angola, Indiana;

2000-02

Customer Sales & Service Staff (2000-2002)
processing customer information requests
working with product technicians to ensure quality
organizing mass mailings
conducting on-site sales
 
Western Boone School Corp.; Thorntown, Indiana;

1999-2000

Substitute Teacher (1999-2000)
monitoring classroom activities
developing lesson plans
enforcing school policies
taking attendance
 
Wiley Residence Hall; West Lafayette, Indiana;

1998-99

Front Office Staff (1998-1999)
issuing keys
operating a cash register
answering phones
sorting mail  
 
WILY Radio; West Lafayette, Indiana;

1994-99

General Manager (1997-1999)
creating and revising policies and procedures
creating radio station budget
arranging promotions with local retailers
organizing remote set-ups for dances and parties
conducting weekly officers meetings
purchasing new music and equipment
publicizing radio station events
contacting record label companies
scheduling guests  
organizing contests
Station Manager (1996-1997)
recruiting new members
scheduling disc jockeys
conducting weekly meetings
repairing equipment  
other positions include Executive Training Officer (1995-1996) and Disc Jockey (1994-1995)  
 
Purdue Bands Supply Office; West Lafayette, Indiana;

1994-99

Associate Office Head (1997-1999)  
updating and writing new training manuals
scheduling work-sessions
organizing alumni band activities
Assistant Office Head (1995-1996)
assigning work schedules
training new officers
meeting with facility members
Office Staff Member (1994-1995)
inventorying equipment repairing instruments
 
ADDITIONAL SKILLS
Proficient in web design tools such as Macromedia Dreamweaver and Fireworks
Proficient in Microsoft Windows and Macintosh operating systems
Proficient in Microsoft Office

National Restaurant Association Certified in Foodservice Sanitation
Trained in American Red Cross First Aid and CPR
 
HONORS AND ACTIVITIES
Ontario Corporation Business Management Scholarship
Ball State University MBA Association Web Coordinator
Ball State University Graduate Education Committee
Ball State University Graduate Faculty Affairs Committee
Purdue University Academic Honors Spring 1999
Purdue University Bands Outstanding Non-Commissioned Officer Award
 
REFERENCES
Available upon request