Thomas R. Schrier
College of Business - WB 147  
Muncie, Indiana  47306  
Phone:  (765) 285-8238
Email:  trschrier@bsu.edu  

 
OBJECTIVE
To obtain a position which I am able to utilize my education, experience and leadership skills in order to benefit guests as well as employees and allow the company to become more profitable.  
 
EDUCATION  
Ball State University, Muncie, Indiana
Master of Business Administration  Expected Graduation: Aug, 2004
Previous Semester GPA:  3.33/4.00 Graduation Index:  3.40/4.00
 
Purdue University, West Lafayette, Indiana  
Bachelor in Restaurant, Hotel, Institutional and Tourism Mgt   Graduated: May, 1999  
Final Semester GPA:  3.56/4.00 Graduation Index:  2.81/4.00    
 
RELEVANT COURSES
 
Hospitality Law
Operations Management
Entrepreneurship Development
Human Resource Management
Hospitality Facility Management
Cost Controls in Food Service and Lodging
Meeting and Convention Sales and Services
Marketing in Food Service and Lodging Operations
Managerial Accounting and Financial Management in Hospitality Operations
Attended the Cedar Point Delivering Outstanding Guest Service Program
Attended the Wiley Hall Leadership Retreat  
 
PROFESSIONAL WORK EXPERIENCE  
Block Party Complex; Indianapolis, Indiana;

2002

Operations Manager (2002)
·overseeing daily operations
·interviewing and hiring staff
·performing background checks
·updating employee personnel files
·scheduling staff
·performing employee reviews
·tracking employee time off requests
·updating creating department policies
 
Fun Spot Amusement Park; Angola, Indiana;

2000-02

Park Manager (2001-2002)
·interviewing and hiring park staff  
·responsible for coordinating group picnics
·insuring proper health and safety regulations
·scheduling park staff
·overseeing daily park operations
·responsible for group sales receivables
·revising departmental handbooks
·payroll activities
Games Department  Supervisor (2000-2001)
·monitoring departmental cash control operations
·inventorying arcade and midway games prizes
·repairing video games  
·insuring proper display of stock  
 
Cedar Point; Sandusky, Ohio;

  Summers 1997-98

Ride Host (Summers 1997-1998)
·operating various rides ·performing daily ride inspections
 
Old Indiana Family Fun Park; Thorntown, Indiana;

Summers 1993-96

Rides Department Supervisor (Summer 1996)
·interviewing and hiring department staff
·training staff
·keeping employee performance records
·scheduling staff
·attending to guest complaints
·repairing park sound systems
Team Leader (Summer 1995)
·holding morning crew meetings
·giving breaks
·keeping records of breaks
·
insuring proper safety rules
·other positions include Breaker (Summer 1994) and Ride Operator (Summer 1993)
 
ADDITIONAL WORK EXPERIENCE
Ball State Business Programs; Muncie, Indiana;

2003

Graduate Assistant (2003)
·updating departmental websites
·editing newsletters
·updating various marketing materials
·following up on information requests
 
Vestil Manufacturing; Angola, Indiana;

2000-02

Customer Sales & Service Staff (2000-2002)
·processing customer information requests
·working with product technicians to ensure quality
·organizing mass mailings
·
conducting on-site sales
 
Western Boone School Corp.; Thorntown, Indiana;

1999-2000

Substitute Teacher (1999-2000)
·monitoring classroom activities
·developing lesson plans
·enforcing school policies
·
taking attendance
 
Wiley Residence Hall; West Lafayette, Indiana;

1998-99

Front Office Staff (1998-1999)
·issuing keys
·operating a cash register
·answering phones
·sorting mail  
 
WILY Radio; West Lafayette, Indiana;

1994-99

General Manager (1997-1999)
·creating and revising policies and procedures
·creating radio station budget
·arranging promotions with local retailers
·organizing remote set-ups for dances and parties
·conducting weekly officers meetings
·purchasing new music and equipment
·publicizing radio station events
·contacting record label companies
·scheduling guests  
·organizing contests
Station Manager (1996-1997)
·recruiting new members
·scheduling disc jockeys
·conducting weekly meetings
·repairing equipment  
·other positions include Executive Training Officer (1995-1996) and Disc Jockey (1994-1995)  
 
Purdue Bands Supply Office; West Lafayette, Indiana;

1994-99

Associate Office Head (1997-1999)  
·updating and writing new training manuals
·scheduling work-sessions
·organizing alumni band activities
Assistant Office Head (1995-1996)
·assigning work schedules
·training new officers
·meeting with facility members
Office Staff Member (1994-1995)
·inventorying equipment ·repairing instruments
 
ADDITIONAL SKILLS
Proficient in web design tools such as Macromedia Dreamweaver and Fireworks
Proficient in Microsoft Windows and Macintosh operating systems
Proficient in Microsoft Office

National Restaurant Association Certified in Foodservice Sanitation
Trained in American Red Cross First Aid and CPR
 
HONORS AND ACTIVITIES
Ontario Corporation Business Management Scholarship
Ball State University MBA Association Web Coordinator
Ball State University Graduate Education Committee
Ball State University Graduate Faculty Affairs Committee
Purdue University Academic Honors Spring 1999
Purdue University Bands Outstanding Non-Commissioned Officer Award
 
REFERENCES
Available upon request